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Tuesday, 06 October 2015 11:11

Shared Mailboxes in Office 365

Written by Louise Fahys

Shared mailboxes are a great tool for organizations that do support and customer service work.  They allow a group of people within an organization to receive and send mail from their individual email addresses, while still communicating under one group email alias, like info@codeasite.com.  This way, a group of employees can work on answering support questions without having to login to a separate account, allowing for quicker responses and better overall customer service.

Tagged under Outlook, Office 365, mailboxes

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